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The Faculty of Pharmacy at Sri Adichunchanagiri College of Pharmacy has streamlined its grievance redressal process by integrating online grievance submission into its DHI ERP software and Google Forms. This dual approach ensures accessibility and efficiency in addressing concerns from students, faculty, and staff. The integrated system enables prompt resolution of grievances related to academic, administrative, and infrastructure issues, fostering a transparent and responsive environment. By leveraging technology, the faculty ensures that all stakeholders have a convenient platform to voice their concerns, contributing to a supportive and conducive learning and working environment within the institution.